Privacy policy

Scope of this policy

This policy explains how Boréale Dental Clinic collects and uses information when you browse our website, fill out a form or book an appointment online.

It complements our Personal Information Protection Policy, which governs all the information we hold, including your dental record.

Information collected on the site

Forms: first and last name, email, phone number, date of birth, insurance provider and the content of your message or comments.

Browsing: IP address, device and browser type, pages viewed and visit duration, collected in aggregate.

How we use information

We use your information only to respond to your requests, schedule and confirm your appointments, send you reminders and improve our website.

We never sell or rent your information to third parties, and we do not use it for advertising without your consent.

Cookies

Our site uses cookies essential to its operation (for example, remembering your language and light or dark mode) as well as audience measurement cookies.

You may refuse or delete non-essential cookies at any time through your browser settings.

Third-party services

Some tools provided by third parties, such as the Google Maps embed and our analytics tool, may collect data under their own policies. We choose providers that offer adequate protection guarantees.

Security

Communications with our site are encrypted (HTTPS). Access to submitted information is limited to team members who need it to serve you.

Changes

We may update this policy. The date of the last update is shown at the top of the page.